• • Ebbswebs & Consulting Services L.L.C. since 1998
    
    

Terms of Services
Revision date: 06/14/2021

All services provided by Ebbswebs Consulting Services L.L.C. (“Ebbswebs & Consulting Services L.L.C.”) may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States federal, state, or city law is prohibited. This includes, but is not limited to copyrighted material, material we judge to be threatening or obscene, or material protected by trade secrets and other statutes. The subscriber agrees to indemnify and hold harmless Ebbswebs & Consulting Services L.L.C. from any claims resulting from the use of service which damages the subscriber or any other party.

Prohibited are sites that promote any illegal activity or present content that may be damaging to Ebbswebs & Consulting Services L.L.C.’ servers, or any other server on the Internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

• pirated software
• hacker programs or archives
• Warez sites

NOTICE: IF YOUR ACCOUNT IS FOUND TO CONTAIN ILLEGAL ACTIVITY, ILLEGAL MP3 FILES, PIRATED SOFTWARE, HACKER PROGRAMS, WAREZ PROGRAMS, OR ANY OTHER ILLEGAL FILES, YOUR ACCOUNT WILL BE TERMINATED IMMEDIATELY, WITHOUT NOTICE, AND A $50.00 CANCELLATION FEE WILL APPLY. ADDITIONALLY, Ebbswebs & Consulting Services L.L.C. WILL NOTIFY THE PROPER AUTHORITIES OF YOUR ACTIONS.

Traffic Usage
All account plans come with a predetermined amount of traffic allowance. We monitor all accounts and bill $1.00 for each gig of traffic exceeded. This amount is not prorated, meaning that 1 mb – 1 gig will be treated and billed as the same.

IRC
We currently do not allow IRC or IRC bots to be operated on our servers.

Server Abuse
Any attempt to undermine or cause harm to a server or customer of Ebbswebs & Consulting Services L.L.C. is strictly prohibited. As our customer, you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be canceled without a chance of refund.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.

All sub-networks, distributive hosting sites, and dedicated servers of Ebbswebs & Consulting Services L.L.C. must adhere to the above policies, with the exception of system resources in respect to dedicated servers.

Billing
By the Account Activation Date of each month, Ebbswebs & Consulting Services L.L.C. shall either:

(1) debit the client’s credit card (when such information has been provided by the client); or

(2) deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to Ebbswebs & Consulting Services L.L.C. by no later than the specified payment due date. Ebbswebs & Consulting Services L.L.C. shall be entitled to immediately terminate this agreement for client’s failure to make timely payments. You will be provided with an invoice on a monthly basis. All credit cards are billed automatically on a monthly basis. It is the client’s responsibility to ensure that they have sufficient credit to cover this transaction. In the event that there is insufficient credit, we will send an e-mail notification, at which point we will need to be provided with another credit card account number within 24 hours. If we do not receive a response within 24 hours, the account, and all accounts under that account plan, will be suspended.

(3) late charges, a late charge will be billed on each invoice that is past due the due date as agreed upon when a customer accepts an invoice or a contract on all services. All invoices are due no later than 5 days when the invoice has been created and accepted.

(4) For Web Development projects a fee of $100.00 will be assessed for projects that were accepted and then later canceled.

Service Fees
Certain services carry a setup fee charged by Ebbswebs & Consulting Services L.L.C. to the client, which must be paid by the client in order to have use of said services. If the client terminates this agreement, the client shall be responsible for any and all outstanding fees owed to Ebbswebs & Consulting Services L.L.C. and agrees to pay any and all fees incurred by the client. Because the services are provided on a monthly basis, the client will be responsible for service fees incurred each month, regardless of when the client provides notice of termination. Thus, for example, if the client provides notice of termination on the 15th day of a particular month, the client will be responsible for service fees for the entire month, and such fees will not be pro-rated or refunded.

Money-back guarantee & refund policy
We do not generally refund canceled contracts. For example, if your contract is quarterly and you request a refund after two months, no refunds will be admitted. No refunds are issued for setup charges, add-on charges, domain registrations, add-on purchases, SSL certificates or overage charges. In case of AUP violations, any and all refunds are forfeit.

Account Deactivations
Any account deactivated due to non-payment will require a reactivation fee of $25.00 prior to reactivation.

Cancellation Refunds
We DO NOT refund partial monthly fees to accounts. We require 30 days notice for a cancellation.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.

Limitation of Liability
Ebbswebs & Consulting Services L.L.C. shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Ebbswebs & Consulting Services L.L.C. ‘ servers going off-line or being unavailable for any reason whatsoever. Furthermore, Ebbswebs & Consulting Services L.L.C. shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Ebbswebs & Consulting Services L.L.C. ‘ servers. All damages shall be limited to the immediate termination of service.

Violations
Violations of these Acceptable Use Policies should be referred to info@ebbswebs.com. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.

Disclaimer
Ebbswebs & Consulting Services L.L.C. cannot be held liable for system downtime, crashes or data loss. We cannot be held liable for any predicated estimate of profits that a client would have gained if their site was functioning. Certain services provided by Ebbswebs & Consulting Services L.L.C. are resold. Thus, certain equipment, routing, software, and programming used by Ebbswebs & Consulting Services L.L.C. are not directly owned or written by Ebbswebs & Consulting Services L.L.C.. Moreover, Ebbswebs & Consulting Services L.L.C. holds no responsibility for the use of our clients’ accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as Ebbswebs & Consulting Services L.L.C. sees fit.

Account Activation
By activating your account with Ebbswebs & Consulting Services L.L.C., you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines, and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.

NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.

Server Uptime Guarantee
Ebbswebs & Consulting Services L.L.C. guarantees 99.99% service (http, ftp, pop, imap, smtp) uptime on all hosting plans. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime.

Ebbswebs & Consulting Services L.L.C. reserves the right to amend any or all of the above policies, guidelines, and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.

Acceptable Use Policy
Revision date: 06/14/2021

As a provider of website hosting and other Internet-related services, Ebbswebs & Consulting Services L.L.C. offers its customer (also known as “Subscribers”) and their customers and users the means to acquire and disseminate a wealth of public, private, commercial, and non-commercial information. Ebbswebs & Consulting Services L.L.C. respects that the Internet provides a forum for free and open discussion and dissemination of information. However, when there are competing interests at issue, Ebbswebs & Consulting Services L.L.C. reserves the right to take certain preventive or corrective actions. In order to protect these competing interests, Ebbswebs & Consulting Services L.L.C. has developed an Acceptable Use Policy (“AUP”) , which supplements and explains certain terms of each customer’s respective service agreement, and is intended as a guide to the customer’s rights and obligations when using Ebbswebs & Consulting Services L.L.C.’ services. This AUP will be revised from time to time.

One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet’s openness and value, but it also places a high premium on the judgment and responsibility of those who use it, both in the information they acquire and in the information they disseminate to others. When subscribers obtain information through the Internet, they must keep in mind that Ebbswebs & Consulting Services L.L.C. cannot monitor, verify, warrant or vouch for the accuracy and quality of the information they acquire. For this reason, the subscriber must exercise his or her best judgment in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet may be sexually explicit or otherwise offensive. Because Ebbswebs & Consulting Services L.L.C. cannot monitor or censor the Internet, and will not attempt to do so, Ebbswebs & Consulting Services L.L.C. cannot accept any responsibility for injury to its subscribers resulting from inaccurate, unsuitable, offensive or illegal Internet communications.

When subscribers disseminate information from the Internet, they must keep in mind that Ebbswebs & Consulting Services L.L.C. does not review, edit, censor or take responsibility for any information its subscribers may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech. Also, because the information created is carried over Ebbswebs & Consulting Services L.L.C.’ network and may reach a large number of people, including both subscribers and non-subscribers of Ebbswebs & Consulting Services L.L.C., subscribers’ postings to the Internet may affect other subscribers and may affect Ebbswebs & Consulting Services L.L.C.’ goodwill, business, reputation or operations. For these reasons, subscribers violate Ebbswebs & Consulting Services L.L.C. policy and the Service Agreement when they, their customers, affiliates or subsidiaries engage in the following prohibited activities:

Spamming:
Sending unsolicited bulk and/or commercial information over the Internet. It is not only harmful because of its negative impact on consumer attitudes toward Ebbswebs & Consulting Services L.L.C., but also because it can overload Ebbswebs & Consulting Services L.L.C.’ network and disrupt service to Ebbswebs & Consulting Services L.L.C.’ subscribers. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, Ebbswebs & Consulting Services L.L.C. will investigate and shut down the account that is SPAMing. A $250 charge for violating this policy will be charged to the person initiating the SPAM. Furthermore, Ebbswebs & Consulting Services L.L.C. reserves the right to prosecute for this violation. A $1.00 charge will be assessed PER EMAIL sent should Ebbswebs & Consulting Services L.L.C. choose to pursue and prosecute.

Audio/Video Streaming
Audio/Video Streaming is not hosting-friendly. As such, Ebbswebs & Consulting Services L.L.C. does not allow any streaming of audio or video content other than what we design for your website. Offending accounts will be suspended without noticed or terminated.

Adult-Oriented Content:
Ebbswebs & Consulting Services L.L.C. does not allow adult content and will suspend/terminate any offending account.

Large File Policy:
Ebbswebs & Consulting Services L.L.C. is not for file hosting and distribution – as such, customers may not host any files larger than 50MB in size that are observed to be available for the sole purpose of download. Such files include but are not limited to .ISO, audio/video files, .EXE files. If you are unsure whether your file is against this policy, please e-mail on our contact form.

Obscene Speech or Materials:
Using Ebbswebs & Consulting Services L.L.C.’ network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material is prohibited. Ebbswebs & Consulting Services L.L.C. is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through its network.

Defamatory or Abusive Language:
Using Ebbswebs & Consulting Services L.L.C.’ network as a means to transmit or post negative, defamatory, harassing, abusive or threatening language.

Forging of Headers:
Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

Illegal or Unauthorized Access to Other Computers or Networks:
Accessing, illegally or without authorization, computers, accounts or networks belonging to another party, or attempting to penetrate security measures of another individual’s system (often known as “hacking”). Also, any activity that may be used as a precursor to an attempted system penetration (i.e., port scan, stealth scan or other information-gathering activity).

Distribution of Internet Viruses, Worms, Trojan Horses or Other Destructive Activities :
Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mail bombing or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service or equipment.

Facilitation a Violation of this AUP:
Advertising, transmitting or otherwise making available any software, program, product or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail bombing, denial of service attacks and piracy of software.

Export Control Violations:
Exporting encryption software over the Internet or otherwise, to points outside the United States.

Usenet Groups:
Ebbswebs & Consulting Services L.L.C. reserves the right not to accept postings from newsgroups where we have actual knowledge that the content of the newsgroup violates the AUP.

Other Illegal Activities:
Engaging in activities that are determined to be illegal, including, but not limited to, advertising, transmitting or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards, and pirating software.

Other Activities:
Engaging in activities, whether lawful or unlawful, that Ebbswebs & Consulting Services L.L.C. determines to be harmful to its subscribers, operations, reputation, goodwill or customer relations.

As we have pointed out, the responsibility for avoiding harmful activities just described rests primarily with the subscriber. Ebbswebs & Consulting Services L.L.C. will not, as an ordinary practice, monitor the communications of its subscribers to ensure that they comply with Ebbswebs & Consulting Services L.L.C.’ policy or applicable law. However, when Ebbswebs & Consulting Services L.L.C. becomes aware of harmful activities, it may take any action to stop the harmful activity, including, but not limited to, removal of information, shutting down a website, implementing screening software designed to block offending transmissions, denying access to the Internet, or any other action deemed appropriate by Ebbswebs & Consulting Services L.L.C..

Ebbswebs & Consulting Services L.L.C. is also aware that many of its subscribers are themselves providers of Internet services, and that information reaching Ebbswebs & Consulting Services L.L.C.’ facilities from those subscribers may have originated from a customer of the subscriber or from another third party. Ebbswebs & Consulting Services L.L.C. does not require its subscribers who offer Internet services to monitor or censor transmissions or websites created by customers of its subscribers. Ebbswebs & Consulting Services L.L.C. reserves the right to directly take action against a customer of its subscribers. Also, Ebbswebs & Consulting Services L.L.C. may take action against the Ebbswebs & Consulting Services L.L.C.’ subscriber because of activities of a customer of the subscriber, even though the action may affect other customers of the subscriber. Similarly, Ebbswebs & Consulting Services L.L.C. anticipates that subscribers who offer Internet services will cooperate with Ebbswebs & Consulting Services L.L.C. in any corrective or preventive action that Ebbswebs & Consulting Services L.L.C. deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of Ebbswebs & Consulting Services L.L.C. policy.

Ebbswebs & Consulting Services L.L.C. will not intentionally monitor private electronic mail messages sent or receive by its subscribers, unless required to do so by law, governmental authority or when public safety is at stake. Ebbswebs & Consulting Services L.L.C. may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, Ebbswebs & Consulting Services L.L.C. may disclose information, including, but not limited to, information concerning a subscriber, a transmission made using our network, or a website, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation or governmental request. Ebbswebs & Consulting Services L.L.C. assumes the obligation to inform the subscriber that subscriber information has been provided and, in some cases, maybe prohibited by law from giving such notice. Finally, Ebbswebs & Consulting Services L.L.C. may disclose subscriber information or information transmitted over its network where necessary to protect Ebbswebs & Consulting Services L.L.C. and others from harm, or where such disclosure is necessary to the proper operation of the system. However, Ebbswebs & Consulting Services L.L.C. will never sell information to other services or outside companies.

Ebbswebs & Consulting Services L.L.C. expects that its subscribers who provide Internet services to others will comply fully with all applicable laws concerning the privacy of online communications. A subscriber’s failure to comply with those laws will violate Ebbswebs & Consulting Services L.L.C. policy. Finally, Ebbswebs & Consulting Services L.L.C. wishes to emphasize that, in signing the Service Agreement, subscribers indemnify Ebbswebs & Consulting Services L.L.C. for any violation of the Service Agreement, law or Ebbswebs & Consulting Services L.L.C. policy resulting in loss to Ebbswebs & Consulting Services L.L.C. or the bringing of any claim against Ebbswebs & Consulting Services L.L.C. by any third party. This means that, if Ebbswebs & Consulting Services L.L.C. is sued because of a subscriber’s or customer of a subscriber’s activity, the subscriber will be responsible for payment of any damages awarded against Ebbswebs & Consulting Services L.L.C., plus costs and reasonable attorney’s fees.

We hope this AUP is helpful in clarifying the obligations of Internet users, including Ebbswebs & Consulting Services L.L.C. and its subscribers, as responsible members of the Internet. Any complaints about a subscriber’s violation of this AUP should be sent to info@ebbswebs.com.

Refusal Of Service

We reserve the right to refuse, cancel, or suspend service at our sole discretion.